Terms and Conditions of Use for the APS Promotional Solutions Buyer Gateway

This systems requires a unique name and password to place orders on individual store fronts. As such, orders placed for products on this system are considered signature approved when placing those orders with a credit card payment. Purchase Order payments and Net Terms are accepted from customers who have been establishd for such payment methods, having first submitted a standard credit application.

Typical turnaround time for orders is 5 business days plus your selected shipping method. 


Shipping is not included in provided estimates unless specified. Shipping time is not included in turnaround time.

Once the shipment is handed over to the carrier, we cannot guarantee timeliness or exact delivery dates with issues associated with weather or other service advisory conditions. We do not ship outside the continental United States.


APS Promotional Solutions understand that at time, cancellations occur. In the event of a cancellation, deposit refunds will be considered based on the status of the order. APS is responsible for restocking fees to its vendors for items that have been purchased for production. As such, those fees are passed to the buyer for their respective orders in the event of a cancellation. Merchandise that has been decorated will be deducted from any such deposits prior to issuing a refund.


APS Promotional Solutions is closed on the following days each year if those days fall during the week.

  • New Year's Day
  • President’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Day after Thanksgiving Day
  • Christmas Day
  • Day after Christmas
  • New Year's Eve

Orders placed after December 12th through December 28th are subject to a 15 day turnaround time to allow for our closing over the holidays.